I generally write blogs on inspection related topics. However, I also run another business that I'd like to introduce, Cascade Builder Services. You may have never heard of this type business. As far as I know, there is only one, maybe two, businesses in Washington state that provide the same service. What service is that you ask? Third-party warranty management for builders.

How many times have you heard someone complain about their builder ignoring, not following through with fixing warranty claims? It happens often and negatively affects the builder's reputation. We solve this and many more problems by giving homeowners many benefits:
- We provide a 3rd party perspective giving the homeowner a sense of fairness and reason
- Innovative procedures and technology in the field of warranty management
- We provide homeowners with a sense of trust that their builder is motivated to respond to warranty needs
- The builder's budget for warranty administration is specifically defined
- 24-hour hotline for emergency calls
- Homebuyer's experience is enhanced resulting in more referrals
- Single source of contact for trades and homeowners reduces confusion
- Frivolous warranty claims are reduced
- We educate homeowners about warranty vs. maintenance
- We clearly and precisely explain the warranty process to homeowners
We also provide homeowners with 24/7/365 access to their current/past warranty claims through a personal online account. Homeowners will never be “in the dark” again about the status of their warranty claims. Furthermore, it’s virtually unheard of in our area giving builders the opportunity to aggressively market this beneficial, unique feature setting them apart from their competition resulting in more home sales.


Kevin, I am so glad to see you are back with us again, I missed you buddy!
Thanks Paul, glad to be back.
Kevin good ideas all. Keep us posted as to how it is going.
Is this your concept Kevin? I have not heard of anything like this in my area. Good idea.
Jack-Will do.
David-No, not my concept but thanks for the compliment.
I think that's a pretty interesting idea for a company. Hmmmmmmmmmm. I wonder if we have anything like that down here. Hmmmmmmmmmm.